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CloseFrasers
Sustainability
Embedding ESG within our core.
82%

green buildings certified or pursuing certification^

3800+

staff volunteer hours in FY24

as at 30 September 2024 | ^ by GFA for Frasers Hospitality owned properties

Led by our Purpose – Inspiring experiences, creating places for good.

We remain committed to strengthening business resilience and creating long-term stakeholder value through, among others, addressing key environmental, social and governance (ESG) aspects. Prioritising ESG considerations will enhance Frasers Property’s ability to adapt to evolving market dynamics and regulatory changes, and effectively identify and manage long-term risks and opportunities.

Advancing on our ESG Goals

Achieve net-zero carbon across Scopes 1, 2 and 3 by 2050.

We adopt a science-based approach and leverage partnerships to manage emissions across our operations and value chain.

Install 215 MW of renewable energy capacity on our properties by 2030.

Having installed over 32 MW of solar PV to date, we expect to scale up solar PV adoption, particularly across our industrial and residential footprint.

Deploy Group-wide climate risk analytics platform to identify, assess and manage climate-related risks by FY24.

We completed a Group Climate Value at Risk analysis and are developing a platform to continuously manage risks and enhance climate adaptation and mitigation plans.

Have 100% by GFA of new development projects, and 85% of our owned and asset-managed properties, be either green-certified or pursuing green certification by 2030.

We strive to meet green certification requirements for our developments, benefiting our business and contributing to sustainable outcomes.

Engage 75% of our suppliers by spend on our Responsible Sourcing Policy by FY25.

We aim to expand engagement with our suppliers, strengthening ESG awareness through our policies and initiatives such as our e-learning programme.

Develop a framework to assess and prioritise biodiversity risks and opportunities by FY25.

We aim to lay the foundations for a roadmap to effectively manage biodiversity and our impacts.

We have six Group ESG Goals to enable us to strategically manage our impact as a responsible business on communities and climate. We take a science-based approach to monitoring, measuring and managing our progress and goals.

Our ESG Approach

The three pillars of our ESG Framework – Acting Progressively, Consuming Responsibly and Focusing on People – align us with our key priorities. These three pillars underpin 13 interconnected focus areas that are most impactful to our business and stakeholders, identified following a comprehensive materiality assessment. We regularly review our focus areas to validate their relevance, with the most recent review in FY22.

ESG considerations are progressively integrated within our risk, investment and strategy decisions, supported by our ESG governance structure. Our ESG approach is embedded within our overall business strategy. Our value creation business model provides a framework for how we create long-term value for our stakeholders.

Acting Progressively

We foster a progressive and innovative mindset, supported by a robust governance structure that promotes transparency and embeds ESG within our business strategy.

Consuming Responsibly

We focus on reducing our climate impact by prioritising responsible resource management and minimising our environmental footprint.

Focusing on People

Our properties provide spaces for people to live, work and interact.

Risk-based Management

Comprehensive assessment to address environmental, health, safety and social risks

Find out more right--arrow

Energy & Carbon

Improving energy consumption and reducing carbon emissions.

Find out more right--arrow

Diversity, Equity & Inclusion

Creating, inspiring and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Hospitality forward.

Find out more right--arrow
timeline

Risk-based Management

We proactively evaluate, address and mitigate our environmental, health, safety and social risks and implement policies and initiatives that promote robust governance and compliance, ensuring adherence to established governance standards and integrity and accountability of our business.

tooltip__image
0

significant instances of non-compliance with laws and regulations for which fines or non-monetary sanctions were incurred in FY23

0

instances of confirmed incidents of corruption and incidents in which employees were dismissed or disciplined for corruption, or contracts with business partners that were terminated or not renewed due to violations related to corruption in FY23

timeline

Energy & Carbon

The lodging sector’s increasing energy consumption and carbon emissions are critical concerns that necessitate our urgent attention and actions to pursue solutions and implement improvements in our operations to maximise energy efficiency and expand the use of renewable energy. 

tooltip__image
Net-zero

carbon roadmap established since 2022

36%

of owned properties running on renewable energy sources as at 30 September 2023

timeline

Diversity, Equity & Inclusion

Authentic hospitality extends beyond our guests to our workforce and the communities around us. We create and foster an inclusive environment that celebrates diverse backgrounds, perspectives, and talents that enrich the lives of one another.

tooltip__image
3422

employees across our business as of 30 September 2024

46%

female representation in our workforce in FY24

42%

female representation in senior management in FY24

Responsible Investment

Incorporating environmental, social and governance criteria into our investment process

Find out more right--arrow

Water

Increasing water efficiency and the recycling and safe reuse of water discharged

Find out more right--arrow

Skills & Leadership

Developing programmes that support productivity, creativity, and innovation

Find out more right--arrow
timeline

Responsible Investment

We adopt a multi-faceted strategy for responsible investment through the pursuit of green and sustainable financing, green building certifications and integration of sustainability considerations into our investment decisions.

tooltip__image
FY24

ESG Pre-Investment assessment imposed for all new investments to evaluate their resilience

timeline

Water

The management of water resources is of utmost importance to us. We track and monitor the water consumption closely, adopt water-savings measures and install water efficient fittings to reduce water usage in our properties. We also actively train with our workforce and engage our guests to participate in water conservation efforts.

tooltip__image
32%

of our owned properties adopt water conservation practices or align with local standards

timeline

Skills & Leadership

We prioritise the overall development of our people as it represents a vital component of our business. We constantly improve our policies and programmes to foster growth as part of our mission. We secure our future by investing in our people.

tooltip__image
33.4

learning hours on average per employee in FY23

>20000

online courses available on our LinkedIn Learning, Typsy, and other platforms as part of our self-directed learning offerings

Resilient Properties

Strengthening resilience and climate adaptive capacity

Find out more right--arrow

Waste

Reducing waste generation though prevention, reduction, recycling and reuse

Find out more right--arrow

Health & Well-being

Ensuring healthy and balanced work and community environments

Find out more right--arrow
timeline

Resilient Properties

We are committed to futureproofing our properties to address impacts related to climate change and safeguard lives and assets. This strategy reduces the long-term economic and environmental costs associated with climate disruptions.

tooltip__image
80%

of owned properties by GFA are green-certified or pursuing green certification

100%

of new development projects by GFA are green-certified or pursuing green certification

timeline

Waste

We are fully committed to managing waste effectively through the implementation of robust waste management practices to reduce environmental impact through prevention, reduction, recycling and reuse.

tooltip__image
~30%

of general waste produced by our properties across various regions was successfully recycled

timeline

Health & Well-being

The health and well-being of our workforce, guests and communities surrounding us are of utmost priority to us. We strive towards creating a positive culture and building inclusive spaces to strengthen our capacity to deliver true hospitality.  

tooltip__image
Enhancements

to benefits with a strong focus on preventive health and healthier living as well as holistic wellbeing

Innovation

Fostering a culture of innovation that creates value and strengthens our competitive edge

Find out more right--arrow

Materials & Supply Chain

Achieving sustainable management and efficient use of materials along the supply chain

Find out more right--arrow

Community Connectedness

Considering social value principles for communities

Find out more right--arrow
timeline

Innovation

We encourage constant innovation across our business to embrace creativity, new ideas and continuous improvement by empowering our diverse workforce to contribute valuable insights and providing them with training and development opportunities as well as investing in the latest technology.

tooltip__image
109

submissions by employees during FY24 Innovation Challenge

timeline

Materials & Supply Chain

We believe in going the extra mile to source ethically and responsibly as well as engage in sustainable supply chain management. This is essential in building a resilient business in the lodging space and fostering a positive ripple effect beyond our business.  

tooltip__image
E-learning

platform on Frasers Property’s Responsible Sourcing Policy was introduced to suppliers in FY24

timeline

Community Connectedness

We strongly believe in giving back to the communities around our properties by committing time and resources as well as facilitating direct engagements to enhance community connectedness where we operate. Staying true to our mission, we endeavour to connect with the local communities through life-enriching experiences.

tooltip__image
5700

volunteer hours committed in FY24

right--arrow

Biodiversity

Enhancing the environment and ecosystem through our developments

Find out more right--arrow

right--arrow
timeline

tooltip__image
timeline

Biodiversity

Our responsibility to the planet includes preserving biodiversity which is crucial for maintaining ecological balance. This responsibility involves protecting habitats, reducing pollution, mitigating climate change and promoting sustainable practices that allow both nature and humanity to thrive together. From bee farming to tree-planting campaigns worldwide, we proactively allocate time and resources to ensure we manage nature-related impacts more effectively.

tooltip__image
2

on-property bee farms

7

on-property community gardens

timeline

tooltip__image

Our ESG Approach

The three pillars of our ESG Framework – Acting Progressively, Consuming Responsibly and Focusing on People – align us with our key priorities. These three pillars underpin 13 interconnected focus areas that are most impactful to our business and stakeholders, identified following a comprehensive materiality assessment. We regularly review our focus areas to validate their relevance, with the most recent review in FY22.

ESG considerations are progressively integrated within our risk, investment and strategy decisions, supported by our ESG governance structure. Our ESG approach is embedded within our overall business strategy. Our value creation business model provides a framework for how we create long-term value for our stakeholders.

Acting Progressively

We foster a progressive and innovative mindset, supported by a robust governance structure that promotes transparency and embeds ESG within our business strategy.

Risk-based Management

Comprehensive assessment to address environmental, health, safety and social risks

Find out more right--arrow

Responsible Investment

Incorporating environmental, social and governance criteria into our investment process

Find out more right--arrow

Resilient Properties

Strengthening resilience and climate adaptive capacity

Find out more right--arrow

Innovation

Fostering a culture of innovation that creates value and strengthens our competitive edge

Find out more right--arrow

right--arrow
timeline

Risk-based Management

We proactively evaluate, address and mitigate our environmental, health, safety and social risks and implement policies and initiatives that promote robust governance and compliance, ensuring adherence to established governance standards and integrity and accountability of our business.

tooltip__image
0

significant instances of non-compliance with laws and regulations for which fines or non-monetary sanctions were incurred in FY23

0

instances of confirmed incidents of corruption and incidents in which employees were dismissed or disciplined for corruption, or contracts with business partners that were terminated or not renewed due to violations related to corruption in FY23

timeline

Responsible Investment

We adopt a multi-faceted strategy for responsible investment through the pursuit of green and sustainable financing, green building certifications and integration of sustainability considerations into our investment decisions.

tooltip__image
FY24

ESG Pre-Investment assessment imposed for all new investments to evaluate their resilience

timeline

Resilient Properties

We are committed to futureproofing our properties to address impacts related to climate change and safeguard lives and assets. This strategy reduces the long-term economic and environmental costs associated with climate disruptions.

tooltip__image
80%

of owned properties by GFA are green-certified or pursuing green certification

100%

of new development projects by GFA are green-certified or pursuing green certification

timeline

Innovation

We encourage constant innovation across our business to embrace creativity, new ideas and continuous improvement by empowering our diverse workforce to contribute valuable insights and providing them with training and development opportunities as well as investing in the latest technology.

tooltip__image
109

submissions by employees during FY24 Innovation Challenge

timeline

tooltip__image

Consuming Responsibly

We focus on reducing our climate impact by prioritising responsible resource management and minimising our environmental footprint.

Energy & Carbon

Improving energy consumption and reducing carbon emissions.

Find out more right--arrow

Water

Increasing water efficiency and the recycling and safe reuse of water discharged

Find out more right--arrow

Waste

Reducing waste generation though prevention, reduction, recycling and reuse

Find out more right--arrow

Materials & Supply Chain

Achieving sustainable management and efficient use of materials along the supply chain

Find out more right--arrow

Biodiversity

Enhancing the environment and ecosystem through our developments

Find out more right--arrow
timeline

Energy & Carbon

The lodging sector’s increasing energy consumption and carbon emissions are critical concerns that necessitate our urgent attention and actions to pursue solutions and implement improvements in our operations to maximise energy efficiency and expand the use of renewable energy. 

tooltip__image
Net-zero

carbon roadmap established since 2022

36%

of owned properties running on renewable energy sources as at 30 September 2023

timeline

Water

The management of water resources is of utmost importance to us. We track and monitor the water consumption closely, adopt water-savings measures and install water efficient fittings to reduce water usage in our properties. We also actively train with our workforce and engage our guests to participate in water conservation efforts.

tooltip__image
32%

of our owned properties adopt water conservation practices or align with local standards

timeline

Waste

We are fully committed to managing waste effectively through the implementation of robust waste management practices to reduce environmental impact through prevention, reduction, recycling and reuse.

tooltip__image
~30%

of general waste produced by our properties across various regions was successfully recycled

timeline

Materials & Supply Chain

We believe in going the extra mile to source ethically and responsibly as well as engage in sustainable supply chain management. This is essential in building a resilient business in the lodging space and fostering a positive ripple effect beyond our business.  

tooltip__image
E-learning

platform on Frasers Property’s Responsible Sourcing Policy was introduced to suppliers in FY24

timeline

Biodiversity

Our responsibility to the planet includes preserving biodiversity which is crucial for maintaining ecological balance. This responsibility involves protecting habitats, reducing pollution, mitigating climate change and promoting sustainable practices that allow both nature and humanity to thrive together. From bee farming to tree-planting campaigns worldwide, we proactively allocate time and resources to ensure we manage nature-related impacts more effectively.

tooltip__image
2

on-property bee farms

7

on-property community gardens

Focusing on People

Our properties provide spaces for people to live, work and interact.

Diversity, Equity & Inclusion

Creating, inspiring and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Hospitality forward.

Find out more right--arrow

Skills & Leadership

Developing programmes that support productivity, creativity, and innovation

Find out more right--arrow

Health & Well-being

Ensuring healthy and balanced work and community environments

Find out more right--arrow

Community Connectedness

Considering social value principles for communities

Find out more right--arrow

right--arrow
timeline

Diversity, Equity & Inclusion

Authentic hospitality extends beyond our guests to our workforce and the communities around us. We create and foster an inclusive environment that celebrates diverse backgrounds, perspectives, and talents that enrich the lives of one another.

tooltip__image
3422

employees across our business as of 30 September 2024

46%

female representation in our workforce in FY24

42%

female representation in senior management in FY24

timeline

Skills & Leadership

We prioritise the overall development of our people as it represents a vital component of our business. We constantly improve our policies and programmes to foster growth as part of our mission. We secure our future by investing in our people.

tooltip__image
33.4

learning hours on average per employee in FY23

>20000

online courses available on our LinkedIn Learning, Typsy, and other platforms as part of our self-directed learning offerings

timeline

Health & Well-being

The health and well-being of our workforce, guests and communities surrounding us are of utmost priority to us. We strive towards creating a positive culture and building inclusive spaces to strengthen our capacity to deliver true hospitality.  

tooltip__image
Enhancements

to benefits with a strong focus on preventive health and healthier living as well as holistic wellbeing

timeline

Community Connectedness

We strongly believe in giving back to the communities around our properties by committing time and resources as well as facilitating direct engagements to enhance community connectedness where we operate. Staying true to our mission, we endeavour to connect with the local communities through life-enriching experiences.

tooltip__image
5700

volunteer hours committed in FY24

timeline

tooltip__image
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