In the heart of the city: Frasers Tower is equipped with an intelligent building management system, aimed to support a frictionless office experience and promote safe distancing with enhanced contactless capabilities.
The COVID-19 pandemic has fundamentally made us rethink the way we live, work and play. Where we work is now often a question mark, as residential, commercial and retail spaces converge. It has also made us realise the importance of our health and safety, especially in the office where we spend most of our waking hours.
As customers’ expectations evolve, we must continue to adopt a human-centric design-thinking ethos to innovate and further enable Frasers Property and our people to add value through the places we create and the services we offer – enhancing efficiency for customers, or heightening user experiences. With that in mind, we have launched several initiatives with the aim of creating an ecosystem that aggregates property technologies, or ‘proptech’, in response to the challenges today.
A big part of that effort is to use data-driven insights to constantly refine our services. We are also working with external parties to bring best-in-class innovation, technology and business models as part of our push to constantly challenge ourselves.
Intelligent systems for a safe and seamless tenant experience
We are working towards the Group’s vision where building systems and workflows can be seamlessly connected in a centralised intelligent building platform to enable better efficiency and workplace experiences. In September 2020, we introduced a centralised at Frasers Tower – our Grade A office development in Singapore’s core Central Business District.
The intelligent building management system supports a frictionless office experience with its contactless capabilities. Besides facilitating touchless entry into the building and all the way to the designated floor, the centralised platform also allows tenants to book amenities and events, as well as raise requests for concierge and maintenance services. In addition, it facilitates direct payment for service requests, and sends out alerts on the latest happenings, including community events and promotions, in the building.
Furthermore, the intelligent platform, which functions as a digital twin, monitors the indoor air quality, providing greater control of the temperature in leased spaces and zones. This in turn raises the comfort level of those in the building.
The PARQ’s facial recognition technology assists tenants’ secure and contactless journey throughout the office development.
The PARQ mobile app provides visitors simple and seamless registration for its office towers through self-check in kiosks.
Likewise, at The PARQ, a commercial building managed by Frasers Property in Bangkok, Thailand, tenants can make use of The PARQ mobile application (app) for a convenient touchless experience throughout parking, lift access and office tower entry – further aided by the development’s facial recognition technology to provide safety for tenants through contactless interactions.
Visitors can also enjoy this hygienic, safe, and forward-thinking experience through the mixed-use project’s advanced thermal scanning technology, as well as its Smart Visitor Registration system. These self-service kiosks feature ID card and passport scanners to provide visitors a QR code for their own touchless entry to the building. Tenants can also generate personalised QR codes for visitors in advance through The PARQ app for a smooth and convenient journey.
Lighting the way: These autonomous UVC robots roam office buildings to wipe out germs and bacteria to keep our properties clean and sanitised.
We have also roped in robots to help combat the pandemic. UV-disinfecting autonomous mobile robots roam The PARQ, emitting powerful UVC rays that eliminate bacteria, fungus and reduce the spread of airborne germs. These robots could also be found at our in Thailand and .
To maintain our indoor air quality, we have installed carbon dioxide sensors at Frasers Tower's basement car park, and a time-controlled purging system which eliminates air contaminants.
This is the workplace of the future, where the power of technology is harnessed to enhance the work experience for employees and enhance the safety of the environment for the community.
Ensuring a healthy and sustainable environment
Nature everywhere: Frasers Tower has been designed with pockets of lush greenery both inside and outside the building to help people remain connected to nature.
While we focus our efforts on gradual return to the workplace and the eventual recovery, we remain committed to tackling the longer-term challenge of climate change.
We have designed our buildings with the objective of lowering our carbon footprint, reducing electricity consumption and boosting water efficiency.
Impressive sustainable features can be found at Frasers Towers, which has been accorded the Green Mark Platinum Award by Singapore’s Building and Construction Authority. Among the features are energy-efficient escalators and regenerative lifts, where heat generated by elevators during use is converted into reusable energy for the building. Our ductless fan system, which operates with low static pressure loss, has also helped to reduce overall power consumption. There is even a plug-in electric hybrid vehicle charging system, to encourage the adoption of greener forms of transport.
In Thailand, both The PARQ and Samyan Mitrtown have also been recognised for their strong efforts in setting industry benchmarks in health and wellness.
The PARQ, managed by Frasers Property, has obtained WELL pre-certification at Gold level and is aiming to achieve LEED certification by the US Green Building Council. Themed ‘Life Well Balanced’, the development reconnects busy urban lives with nature through biophilic design principles that satisfy the inherent human need to embrace natural elements including natural light, healthy air, natural materials and green spaces. The PARQ’s 3,500-sqm garden terrace has CCTV-equipped smart poles, as well as security alert and emergency buttons to ensure the safety of our tenants. High-speed wi-fi also helps them stay connected easily with anyone in the development, and speakers play music to create a relaxing mood.
On the sustainability front, The PARQ features triple-layered glass windows, allowing only 75% of natural light to penetrate through the building to avoid glare for tenants, while also simultaneously removing 25% of heat within to reduce energy usage. Its LED panel lighting system further provides more than 50% energy saving when compared to standard lighting systems.
The PARQ is also the first building in Asia to include Philips SMART Lighting technology in its office spaces, with motion detector illumination, smart remote switches and automated processes to provide comprehensive control while conserving significantly more energy than regular buildings. Tenants can monitor the indoor air quality and control the SMART lighting systems through The PARQ mobile app.
Responding to the growing electrical vehicle uptake in Thailand, The PARQ offers EV charging stations to support a cleaner roadway.
Meanwhile, Mitrtown Office Tower has been awarded the LEED Gold award. The project was the first mixed-use project to use LED lamps for its entire development, which helped reduce electricity consumption by 50 per cent as compared with conventional lighting.
Mitrtown Office Tower (above) has been awarded the LEED Gold award, a certification from the US Green Building Council. It also has in place a facial recognition system at the lobby and automated visitor management kiosk (right) to facilitate a contactless entry into the building.
Rapid advances in technology, coupled with the evolving social landscape, is shaping the future of how employees and companies work and function. Our role is clear: we will continue to innovate, adapt and evolve to provide our tenants a smart, safe and sustainable environment for all.
Read more about our properties.